Who this policy is for
This policy explains how ZURIO handles information when an adult uses zurio.online, creates an account, buys a digital guide, makes a donation, contacts us, or follows a link to one of our ministry channels.
Adults manage accounts and payments
ZURIO is designed for children ages 6–12 to enjoy with a parent, guardian, teacher, church leader, caregiver, or other trusted adult. Children must not create accounts, make purchases or donations, or send personal information without an adult managing the interaction.
Information we collect
We may receive an adult's name, email address, account identifier, purchase or donation reference, amount, currency, and the information an adult chooses to include in a support message. We store the minimum records needed to provide account access, confirm payments, deliver purchased files, prevent misuse, and respond to support requests.
Payments and service providers
Paystack processes payment details. ZURIO does not collect or store card numbers, mobile-money PINs, passwords, or verification codes. Our website also uses trusted hosting, authentication, database, video, and messaging providers where needed to deliver the service. Those providers process information under their own privacy terms.
How information is used
We use information to operate ZURIO, verify purchases and donations, provide secure downloads, maintain account security, answer enquiries, meet legal obligations, and improve the ministry. We do not sell personal information.
Retention, security and your choices
Records are retained only as long as reasonably needed for service, security, accounting, support, and legal purposes. No online system is completely risk-free, but ZURIO uses access controls and secure service providers to protect information. An adult may ask about, correct, or request deletion of eligible personal information through our Contact page.